Not sure where to get help with an issue you haven’t been able to resolve? University of Maryland Global Campus has several resources available to you. We are committed to the effective, efficient, and prompt resolution of complaints of any nature.

Student Grievances

The Student Grievance Procedures policy outlines the process for students who want to seek redress on issues with UMGC faculty or staff members, or UMGC academic departments or administrative units. There are specific policies on grading, grade of incomplete, code of student conduct, and academic dishonesty and plagiarism, among others. If you have an academic-related grievance, please first try to resolve it with the faculty. If you need to discuss it further, contact the program chair.

Undergraduate Program Contacts

Program Area Contact Information

Business and Professional Programs
Business Administration
Business Supply Chain Management
Criminal Justice
Emergency Management
Fire Service Administration
Homeland Security
Human Resource Management
Investigative Forensics
Legal Studies
Management Studies
800-888-8682, ext. 22810

Computer Information Systems and Technology Programs
Computer Networks and Cybersecurity
Computer Science
Cybersecurity Management and Policy
Digital Media and Web Technology
Information Systems Management
800-888-8682, ext. 22840

Communication, Arts, and Humanities Programs
Communication Studies
East Asian Studies
Graphic Communication
Foreign Languages
800-888-8682, ext. 22830

Science Programs
Environmental Management
Mathematics and Statistics
Political Science
Social Science
800-888-8682, ext. 22850

Graduate and Doctoral Program Contacts

You may also contact graduate student relations at or 800-888-8682, ext. 22400, for clarification about academic policies and procedures, problem resolution, and issues related to academic appeals, academic integrity, and classroom concerns.

Program Contact Information
Accounting and Financial Management

Sharon Levin


Roza Selimyan

Business Administration

Rosemary Hartigan
Ravi Mittal

Cybersecurity Management and Policy

Bruce DeGrazia

Cybersecurity Technology

Alexis White

Data Analytics

Elena Gortcheva

Digital Forensics and Cyber Investigation

Alexis White

Distance Education and E-Learning

Linda J. Smith

Environmental Management

Robert Ouellette

Health Informatics Administration

Donald Donahue

Health Care Administration

Donald Donahue

Information Technology: Database Systems Technology

Patrick Appiah-Kubi

Information Technology: Homeland Security Management

Irmak Renda-Tanali

Information Technology: Informatics

Les Pang

Information Technology: Information Assurance

Rana Khan

Information Technology: Project Management

Rudy Watson

Information Technology: Software Engineering

Michael Brown

Information Technology: Systems Engineering

Rana Khan

Information Technology: Telecommunications Management

Rana Khan

Instructional Technology

Brandie Shatto

Learning Design and Technology

Randall Hansen

Management (Doctorate)

Marina Caminis
Monica Graham

Management: Community College Policy and Administration (Doctorate)

Marina Caminis
Monica Graham

Management: Accounting

Sharon Levin

Management: Acquisition and Supply Chain Management

Freda Powell-Bell

Management: Criminal Justice Management

Richard A. Pauli

Management: Emergency Management

Irmak Renda-Tanali

Management: Financial Management

Kirby Cundiff

Management: Health Care Administration

Donald Donahue

Management: Homeland Security Management

Irmak Renda-Tanali

Management: Human Resources Management

Glenda Barrett


Warna Gillies

Filing Complaints with External Entities

If you are not satisfied with the outcome of your student grievance, you may submit your complaint to an external entity.

Additional Resources and Assistance

Learn about Americans with Disabilities Act compliance at UMGC.

Learn about the ombudsman and how to request confidential support to resolve a problem at UMGC.

Sexual Misconduct (Title IX)

Learn about sexual misconduct in the Administration section.

Affirmative Action and Equal Opportunity

Learn about UMGC's affirmative action, equal opportunity, and sexual harrassment policies and how they are administered by visiting Affirmative Action and Equal Opportunity Unit in the Administration section.