Contact Support
Can't find your answer? Student support is available at UMGC by phone, chat, and e-mail.
By Chat
Live chat support is available Monday–Friday, 8 a.m.–10 p.m. ET.
The UMGC Help Bot is available for FAQs 24/7.
By Phone
Student Services
(Monday–Friday, 8 a.m.-8 p.m. ET)
855-655-8682
Technical Support (24/7)
888-360-8682
By E-mail
E-mail the support team or submit documents using the UMGC Help Center.
Get help with financial aid at UMGC.
Have you considered applying for financial aid? Learn more about eligibility requirements, application deadlines, and everything you need to know to get the financial help you need by typing your question in the search bar, or get started with the following list of frequently asked questions.
If you are active-duty military, National Guard, Reserves, a veteran, or a family member using benefits, please view our military and veterans information.
Search the Help Center
Resources and Information
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Consortium Agreement Learn about your eligibility for financial aid if you take a course at another university while attending UMGC. -
Dropping or Withdrawing and Financial Aid Learn how dropping or withdrawing from courses affects your financial aid at University of Maryland Global Campus. -
Financial Aid Learn about financial aid and other ways to meet, manage, and lower your education costs at University of Maryland Global Campus. -
Financial Aid Policies Learn about financial aid policies at UMGC. -
Grants and Loans Learn about the difference between grants and loans to cover the costs of your education. -
How to Make a Payment Learn how to make a payment toward your UMGC student account. -
Managing Your Finances Learn smarter ways to manage your money and education costs. -
Refunds Learn about refund policies for tuition payments at University of Maryland Global Campus. -
Satisfactory Academic Progress Meet academic requirements to remain eligible for financial aid at UMGC. -
Scholarships Learn about scholarship opportunities to bring your academic goals within reach. -
Professional Judgment Find out how to request a professional judgment if you have special and/or unusual circumstances not reflected on your FAFSA.