Find contact information to receive customer service support from the Office of Student Accounts.
The Office of Student Accounts functions as the central billing service center at University of Maryland Global Campus. We provide:
- Cashiering: Receives and processes all checks and credit cards payable to the university.
- Accounting: Performs special student adjustments and provides fiscal information to the university's financial accounting system and ad hoc reporting to other departments.
- Collections: Manages the student billing and collections process. Serves as a liaison to the State of Maryland Central Collection Unit for delinquent account matters. Coordinates Prior Year/Prior Term Payment Authorization.
- Employer and Military Tuition Assistance: Receives and processes military and employer tuition assistance documents; manages the military and employer organization billing process.
- Customer Service: Serves as the front line for customer inquiries via e-mail and telephone. Provides assistance to students needing to request a refund check stop-payment/re-issue, sign their private loan check or discuss their student account.
Contact Student Accounts
E-mail: studentaccounts@umgc.edu
Phone: 1-800-888-8682
Fax: 301-985-7858
Unit Departments
Payments, Refunds, Direct Deposit, Service Indicator Hold
studentaccounts@umgc.edu
Payment Plans, 1098-T's, Undeliverable Refunds Checks, Copies/Stop Payments/Tracing Refund Checks, Financial Aid Book Allowance, R2T4
osacommunications@umgc.edu
E-statement, Dunning, Collections (CCU), Prior Balance Payment Plans
collections@umgc.edu
Third Party Military (active duty)
tpmilitary@umgc.edu
Third Party Veterans
thirdparty@umgc.edu
Third Party Civilians & Corporate
thirdparty@umgc.edu
Third Party Invoicing and Collections
invoicingcollections@umgc.edu
Address
The Cashiering Office is closed for walk-in drop off payments. Please call 1-800-888-8682 for assistance.
Helpful Hints
- Please continue to send mail to UMGC Headquarters, Attn: Student Accounts.