Payment FAQs

Go to the Student Account Center. From there, select Account Activity. The due date is listed for each charge.

Tuition assistance is applied to your account within two business days of receipt. If your account does not reflect your tuition assistance payment after two business days, please contact our office at 800-888-8682.

At this time, there is not an online confirmation process for tuition assistance forms. If your account does not reflect your tuition assistance payment after three business days, please contact our office at 800-888-8682.

Refunds for payments in excess of your charges are generated the business day after the funds are made available as shown below, depending on the source of the payment.

• Personal check payments are processed 21 days after the credit becomes available. After the refund has posted, you can expect a direct deposit refund in three to five business days or a check refund in seven to 11 business days.
• Electronic check payments are processed 10 days after the credit becomes available. After the refund has posted, you can expect a direct deposit refund in three to five business days or a check refund in seven to 11 business days.
• Credit card refunds are generated weekly and will be credited to the card originally used.
• Financial aid disbursements are made no sooner than 10 days prior to the start of your active half-time enrollment for the semester. After the credit becomes available, financial aid refunds are issued on Tuesdays and Thursdays. After the refund has posted, you can expect a direct deposit refund in three to five business days or a check refund in seven to 11 business days.
• Cash or money order refunds are processed the following business day. After the refund has posted, you can expect a direct deposit refund in three to five business days or a check refund in seven to 11 business days.

Yes. You can sign up to have your refunds deposited directly into your checking or savings account.

To be eligible, all you need is an active U.S. bank account, your routing number, and your account number. Sign up now through Direct Deposit in MyUMGC.

If you have a bank account on file, simply click Enroll in the Direct Deposit column. If not, click Add Bank Account.

Unfortunately, no. However, if you are experiencing difficulty with the application of your payment option, please contact us at studentaccounts@umgc.edu.

Payments are applied within one business day of receipt. If your personal check is not applied to your account within seven to 10 business days after you mailed it to UMGC, e-mail us at studentaccounts@umgc.edu or call us at 800-888-8682.

The 1098-T form summarizes the amount you paid within a particular calendar year towards eligible tuition and fees, starting from January 1 through December 31.

You can access, view, and/or print the form by visiting the Student Account Center.

You can print a statement of account activity through the Student Account Center. Under My Account, select Account Activity; then, select the term you would like to view and press Ctrl+P to print.

Tuition rates can be found by visiting Tuition page.

For your convenience, UMGC accepts a variety of payment methods, including payment by credit card, check, money order, and e-check.

Credit Card (AMEX, Discover, Visa, or MasterCard)

To pay any UMGC account balances online, log in to the Student Account Center.

Check or Money Order

Check and money order payments can be mailed to:

University of Maryland Global Campus
Office of Student Accounts
Adelphi, MD 20783

E-Check

UMGC now accepts e-checks, a fast and convenient way to pay your account balance directly from your checking account.

Go to the Finances page in MyUMGC and select View Account/Make a Payment. From there, select Account Activity. Current Account Status shows your student account balance. Further details are available if you click on View Account Activity.

If your credit card was declined at the time of submission, you may want to check the account number to confirm the information was entered correctly. Otherwise, a decline means that funds were insufficient.

If you are using a Visa check card and the card was declined, you may want to call your bank to verify the limit the bank sets on these transactions.

If you do not pay your account balance by the due date, you may be disenrolled from your classes and lose eligibility for other services, such as receipt of diplomas.

Per State of Maryland regulations, unpaid accounts are generally considered delinquent at 90 days past due. At that time, an unpaid account is eligible for transfer to the State of Maryland Central Collection Unit.

Yes. UMGC's interest-free monthly payment plan gives you financial flexibility by allowing you to spread out payment for tuition and fees over several months. Instead of writing one big check to cover your college costs, you may make several smaller, more manageable monthly payments—and there are absolutely no interest charges, just a small nonrefundable application fee.

To enroll in the interest-free monthly payment plan, go to your Student Account Center in MyUMGC. Select the term in which you want to use a payment plan.

For more information about the monthly payment plan, please call 800-888-8682 to speak with one of our friendly and knowledgeable customer service representatives.

To prevent your account from being transferred to the State of Maryland Central Collections Unit, you can either pay the account in full or, if eligible, enroll in one of our prior balance payment plans. To check your eligibility for our prior balance plans, you may e-mail us at collections@umgc.edu or call us at 800-888-8682.

Unfortunately, enrolling in a prior balance payment plan will not afford you the opportunity to register for additional classes nor will it prevent you from being dropped from future course enrollment.

Please be advised that you may continue to receive notices until your balance is paid in full because all notices are sent to every student with a balance. As long as your monthly payments are made on time, a hold will remain on your student account to prevent further collection.

Once a balance has been transferred to the State Central Collections Unit, a collections fee of 17 percent is added to the total amount transferred. SCCU also reports all transferred balances to the major credit bureaus.

You must contact the State Central Collections Unit to make all payment arrangements. You can contact SCCU at 410-767-1220 or toll-free at 800-705-3493. You can also visit the Maryland Department of Budget and Management website.

Once an account has been paid in full at the State Central Collections Unit (SCCU), all requests for services (registration, diplomas, commencement reviews, etc.) will be restored. After payment in full has been made to SCCU, please have SCCU send us a "Paid in Full" receipt by fax to 301-985-7858.

Some students choose private or alternative student loans as a supplement or alternative to federal loans. Alternative or private loans are available to creditworthy borrowers and usually have higher interest rates than federal loans. Please note that some lenders may cover additional education expenses, including previous college balances.

UMGC does not endorse any specific lender or group of lenders. Please check with your bank or lending institution to find information on participating lenders, application requirements, interest rates, loan limits, and repayment options.

You are required to check "I understand" under Payment Responsibility to ensure that you understand your payment responsibilities and deadlines. Due dates are assigned upon enrollment and referenced in the MyUMGC student portal. If payment is not made by the due date, you may be disenrolled from your courses for nonpayment or prohibited from incurring new charges. You will periodically be required to check "I understand" to access your student account.

Yes. The Student Account Center is mobile-friendly. You can view your account balance and make a payment from any electronic device, such as a computer, smartphone, or tablet.

Yes. Your preferred e-mail address in PeopleSoft will update in your personal profile. However, if you enter an alternative or secondary address, communications generated by the Student Center will be delivered to both e-mail addresses. You will receive notifications whenever a new billing statement is available, if a payment is made, or if a change is requested. To add a secondary address, please follow the steps below.

1. Go to the Student Account Center.
2. In the Personal Profile section (under My Account/Personal Profile), add an alternate e-mail address.
3. Click Save Changes.

An authorized user is a spouse, parent, friend, or family member who you choose to give permission to access your account information.

You may give an authorized user access to view

• Billing statements and account activity
• Payment history and account activity

In compliance with the Family Educational Rights and Privacy Act of 1974, UMGC cannot share your financial information with a third party without your consent. Therefore, when you add an authorized user, you are giving your written consent that the individual may view your account information and make payments on your behalf.

Authorized users cannot see your stored payment methods, academic records, or other personal information.

To add an authorized user, please follow the steps below.

1. Go to the Student Account Center.
2. Click on Authorized Users (under My Account).
3. Enter the name and e-mail address of the authorized user.
4. Answer yes or no to the following questions:
   • Would you like to allow this person to view your billing statement and account activity?
   • Would you like to allow this person to view your payment history and account activity.
   • (Please note: If you select no to both questions, the authorized user will only be able to make payments.)
5. Click on Update User.
6. Click on Print Agreement.