Behavior that interferes with other students, faculty, or staff and their access to an appropriate educational or work environment is considered disruptive. These behaviors are usually a violation of the Student Code of Conduct.
Remain calm. Many disruptive situations involve anger. Recognize that the period of peak anger usually lasts 20–30 seconds. If the person de-escalates, then you can refer to the Dos and Don'ts listed for further steps to resolve the conflict. If, however, the person does not de-escalate, then you may need to remove yourself from the situation and contact UMGC Security.
Disruptive behavior should be documented. Write a factual, detailed account of what occurred. Use concrete terms.